MailEnable E-mail Configuration Info

 

Thank-you for choosing Cartama Consulting LLC to host your e-mail. The following notes will help you to configure your e-mail client for use with our systems. These notes use example.com and you@example.com throughout. Substitute your domain and e-mail address as appropriate.

These instructions assume you are already familiar with the operation of many internet tools. If you are having difficulty with some aspect of our service, please contact us, so that we may be of assistance.

E-mail Settings
The incoming (POP3) e-mail server is pop.example.com. The outgoing (SMTP) server is mail.example.com (replace example.com with your domain name, so that if your domain name is mywebsite.com you would use pop.mywebsite.com and mail.mywebsite.com).

Outlook Express

  1. Start Outlook Express (or Outlook, the settings are similar)

  2. Go to the Tools menu and click on Accounts. Click on the Mail tab. Click Add, then Mail.

  3. Enter your name. Click Next.

  4. Enter your e-mail address in the box. Click Next.

  5. The Cartama incoming mail server is a POP3 server. The incoming server is pop.example.com (see note above in E-mail Settings). The outgoing (SMTP) server is mail.example.com (see note above in E-mail Settings). Click Next.

  6. Enter your e-mail address in the "Account Name" box, and your password. Leave "Secure Password Authentication" unchecked. Click Next.

  7. Click Finish.

  8. Highlight the account you just added and click Properties.

  9. Click on the Servers tab. 

  10. Near the bottom, in the "Outgoing mail server" section, check "My server requires authentication".

  11. Click the "Settings" button beside it. In the "Outgoing Mail Server" window, select "Use same settings as my incoming mail server". Click OK.

  12. Click on the Advanced tab.

  13. Change the number in the "Outgoing mail (SMTP)" box from 25 to 587.

  14. Click "OK", then "Close".

  15. Connect to the internet and send a test e-mail to yourself, and another to a friend whose e-mail account is not hosted by Cartama.

  16. If one or more of your test messages is returned undelivered and the error message refers to "relaying", ensure that you followed steps 10 through 13.

  17. Here's what the settings should look like when you're done:

 Outlook Express Outgoing Mail Server dialog

Thunderbird / Netscape Messenger (Ver 7.01)

  1. Start Thunderbird or Netscape Messenger.

  2. Go to the Edit menu and select "Mail & Newsgroups Account Settings". Add an e-mail account.

  3. Enter your information. The incoming server name is pop.example.com (see note above in E-mail Settings). The Cartama mail server is a POP3 server. Enter your e-mail address in the "User Name", "E-mail Address" and "Account Name" boxes.

  4. When complete, click on "Outgoing Server (SMTP). Set the server name to  mail.example.com (see note above in E-mail Settings). Enter your e-mail address in the "User Name" box. Change the port to 587.

  5. Set "Use secure connection (SSL)" to "When Available". Click OK.

  6. Connect to the internet and send a test e-mail to yourself, and another to a friend whose e-mail account is not hosted by Cartama.