Note: If you have a Windows site with the Plesk control panel you can follow the instructions below to enable SmarterStats on your site. If your subscription has the word "Legacy" in it, you don't have the Plesk control panel and must contact us to get this set up.

To get Help with SmarterStats

• The vendor has information here: http://help.smartertools.com/SmarterStats/v3/Default.aspx?p=SA&v=3.3.2950&lic=PRO

• Go to the "Help for End Users" section

To enable SmarterStats on your site (read note above):

SmarterStats can only use the log files that are present on the server for your site. Plesk may have deleted older log files.

To log in to SmarterStats:

As an example, we will assume you have a site named www.mysite.com

• Go to http://www.mysite.com/plesk-stat/webstat/

• You will see a blue screen in which you must enter 3 pieces of information:

• Site ID: this is the domain name without the www, in this case: mysite.com

• Username: this is the username you use for FrontPage

• Password: this is the password for the web site. Usually it is your FrontPage password

• Click Login

Here's a screenshot that should make it clearer: